Setting up desktop email clients (IMAP/SMTP/POP)
Recommended protocols
- IMAP (incoming) — port 993 with SSL/TLS
- SMTP (outgoing) — port 587 with STARTTLS (or 465 for SMTPS)
- POP3 supported, but IMAP recommended for sync
Generic settings
- Incoming server: clearbox.alfrolia.com (IMAP)
- Outgoing server: clearbox.alfrolia.com (SMTP)
- Username: full email address
- Authentication: password or app password (OAuth is not supported). Clearbox provides built-in TLS/SSL for secure connections.
For detailed client-specific instructions, see the full reference: email-client-reference, or the Gmail and Outlook guides: gmail-mobile, outlook-setup.
Outlook setup (Windows)
- File → Add Account → Manual setup.
- Choose IMAP and enter server details.
- Test connection and finish.
Troubleshooting
- Authentication errors: reset password or use an app password if 2FA is enabled
- SSL errors: ensure certificate is valid and server name matches
Related: mobile-setup, security-and-2fa, email-client-reference