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Mobile setup (iOS and Android)

This page links to step-by-step mobile client guides and summarizes the key settings you'll need.

Quick settings (summary)​

  • Incoming (IMAP): clearbox.alfrolia.com — port 993 (SSL/TLS)
  • Outgoing (SMTP): clearbox.alfrolia.com — port 587 (STARTTLS) or 465 (SSL/TLS)
  • Username: full email address
  • Authentication: password or app password (OAuth is not supported). Clearbox provides built-in TLS/SSL for secure connections.

Client-specific guides​

  • Gmail app (Android & iOS) — see gmail-mobile for detailed steps, manual setup, and troubleshooting.
  • Outlook mobile — see outlook-setup for Outlook mobile and desktop guidance.
  • Clearbox mobile app — see mobile-app for the full mobile app feature list and troubleshooting.
  • iOS Mail (built-in) and Android native mail — use the same IMAP/SMTP settings above; follow device prompts.

Troubleshooting​

  • Authentication errors: use an app password if 2FA is enabled.
  • Sync not updating: check Background App Refresh (iOS) or battery optimization (Android); ensure IMAP IDLE/push is allowed.
  • Certificate errors: verify TLS is enabled and the server hostname matches the certificate.

Related: gmail-mobile, outlook-setup, email-client-reference