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Nameservers & delegation

Important: When you register a domain via Clearbox, the domain registration is handled by Dotsync and the domain's nameservers are set to Dotsync-managed nameservers by default. This means DNS records (A/AAAA/CNAME/MX/TXT) can be managed in the Dotsync dashboard immediately after registration. If you prefer to manage DNS with another provider, change the domain's nameserver entries at your registrar to your chosen DNS provider — after delegation completes, manage your records there.

Dotsync nameservers​

  • Default option: domains registered through Clearbox are delegated to Dotsync-managed nameservers.
  • Dotsync provides redundancy, a web UI for records, and automatic TLS/CDN toggles.

Using custom nameservers​

  • To use another DNS provider, change your domain's nameservers at the registrar to that provider's nameservers.
  • Once delegation completes, update records (A/AAAA/CNAME/MX/TXT) on your DNS provider.
  • If you host nameservers on the same domain (ns1.example.com), configure glue records at the registrar.

Migration & verification​

  • After switching nameservers, verify critical records (MX and verification TXT/ACME records) are present at the new provider.
  • DNS changes can take time to propagate — allow up to 48 hours for full global propagation.

Related: dns-management