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Account & Security

Welcome to the Account & Security Hub. In an era where cloud infrastructure is the backbone of your business, securing your access credentials is the most critical step you can take. This center provides the tools and guides necessary to build a Zero-Trust foundation for your Alfrolia account.

Essential Security Guides​

  • Two-Factor Authentication (2FA): Add a cryptographic second layer of protection using TOTP-based apps. Enabling 2FA is proven to reduce the risk of automated account takeovers by over 99%.
  • Password Management & Resets: Whether you’ve forgotten your credentials or need to perform an emergency rotation, follow these steps for self-service or administrator-led resets.
  • Login & Access Troubleshooting: Rapid fixes for common hurdles, including email delivery delays, locked accounts, and session synchronization issues.

[!TIP] Proactive Security: We recommend conducting a "Security Audit" every 90 days. Check your Active Sessions list in the security dashboard to ensure no unauthorized devices are currently connected to your account.

Need Immediate Assistance?​

If you suspect your account has been compromised or you have lost access to both your password and your recovery codes, please visit our [Contact Support] page immediately. Our security team handles account-recovery escalations with the highest priority.